Billing and Account
Welcome to the Billing and Account Support page for kwrds.ai. If you have questions or need assistance, you're in the right place. Below, you'll find answers to common queries and guidance on managing your account.
If you need help with your account, please email us at hello@kwrds.ai.
Billing
What payment methods do you accept?
We accept all major credit cards. Our payment processing is handled through Stripe for secure transactions.
What are the different subscription plans available?
We offer three subscription plans:
-
Free Plan:
- Access to basic keyword research tool
- Access to search volumes
- Access to people-also-asked
- Export data to CSV or Excel
- Access to Search Intent
- Access to Cost-Per-Click (CPC)
- 10 "AI Research" queries per month
- Ideal for: Individuals, bloggers, and small businesses just getting started with SEO
-
Basic Plan ($49/month):
- Access to advanced keyword research tool
- Access to search volumes
- Access to people-also-asked
- Export data to CSV or Excel
- Access to Search Intent
- Access to Cost-Per-Click (CPC)
- 100 "AI Insights" Queries
- 1,000 "AI Research" queries per month
- Ideal for: SEO professionals, digital marketers, and growing businesses
- Get started with one month free trial!
-
Enterprise Plan (Contact us):
- Unlimited access to advanced keyword research tool
- Unlimited access to search volumes
- Unlimited access to people-also-asked
- Export data to CSV or Excel
- Access to Search Intent
- Access to Cost-Per-Click (CPC)
- Unlimited "AI Research" queries
- Unlimited "AI Insights" queries
- API access
- Early access to new features
- Ideal for: Businesses with extensive SEO needs, agencies, SEO professionals, digital marketers, and growing businesses
How will I be billed?
Your subscription will be billed monthly. You will receive an invoice via email each month.
Can I upgrade or downgrade my subscription plan?
Yes, you can upgrade or downgrade your subscription plan at any time from your account settings.
Account
How do I update my profile information?
You can update your profile information by logging into your account and navigating to the profile settings section.
Where do I find my Account information?
You can find your account information by clicking on your profile icon located in the upper right corner of the page. This will open a new page dropdown menu where you can see your profile details, subscription status, and other account settings. You can also click here to access your account
how do I log out of my acount?
To log out of your account, click on your profile icon in the upper right corner of the page. In the account page select the "Sign Out" option. This will log you out and redirect you to the homepage.
Canceling your subscription
How do I cancel my subscription?
To cancel your subscription, you can click the this link and your subsriction be cancelled.
Will I lose access immediately after canceling?
No, you will retain access to your subscription features until the end of your current billing cycle.
Refund
What is your refund policy?
We offer a 14-day refund policy for new subscriptions. If you are not satisfied with the service, you can request a refund within 14 days of your initial purchase.
How do I request a refund?
To request a refund, please contact our support team at hello@kwrds.ai with your account details and reason for the refund request.
Deleting your account
How do I delete my account?
If you wish to delete your account, please contact our support team at hello@kwrds.ai. Deleting your account will remove all your data permanently.
Can I recover my account after deletion?
No, once your account is deleted, it cannot be recovered. Please ensure you want to delete your account before proceeding.
For further assistance, don't hesitate to reach out to our support team at hello@kwrds.ai.